WARNING to all USERS

Ok...I'm usually pretty much pro-user rights. I think that the little computer users out there in the world are probably good at their own jobs even if they aren't technically adept. There are a few things that do really twist my tail though. The biggest of which are vague restore requests. You deleted it, you should know what it was called, where it was, or something about it, or at least what day you deleted it on. I'm not asking for the world. Please understand I have hundreds of tapes holding millions and millions of files, many many terabytes of data literally, which I dutifully guard for your benefit. Do me the honor of figuring out what it is you want before you ask me to fetch it from tape. The following is NOT an acceptable request for a restore:

I'm writing in hopes that you might be able to recover a file folder that we
have lost in the following location:

Development/ALL/Executive Director

The name on the folder is "Trustee Presentations" (or some variation of that
idea).

The backup that would need to be recovered is from the weekend of March 12th
and 13th. from your office assisted from our office
last week on recovering other documents that we lost under the Executive
Director file name, but we just noticed yesterday that we must have lost a
file folder as well.

This request is almost good. Except I have no idea who you or your other user are and I don't know what department you work in so I'm having a hard time guessing where you think your data came from? Your personal storage? Your departmental storage? Some server I've not yet heard of? Not to mention you're admitting we already did one restore for you regarding this issue, which means we found all this once before. When we notified you we completed we gave you a correct UNC path to your data. The least you could have done was echo it back. Thanks for the date though that's nice. Lots of people don't give us dates. They just say we deleted it recently or found it corrupt yesterday, and come to find out it's been missing/corrupt for months.

So if you ever need to ask for a restore from your local IT types include the following information. The date you think you lost/deleted it, including the last time you're sure it was good. The name of the server and share your data is located on. This is not G: that's the mapped drive letter it means nothing to us..as nearly everyone has a G: drive and it points somewhere different for every department. If you only have G: that's fine but be sure and tell us things like It's in my departmental storage. Also give us an exact path or as close as you can get G:\blah\blah\blerg\bleep\file.doc is way more useful than "It in my bleep folder and I think it had file in the name." The most useful would be \\servername\sharenane\blah\blah\blerg\bleep\file.doc